Catalyst Circle Privacy Policy
Effective Date: 12/03/2025
Last Updated: 12/10/2025
Catalyst Circle (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your personal information when you:
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Join as a Member, Connector, or Host;
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Attend Catalyst Circle events;
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Participate in online platforms, directories, or promotions; or
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Interact with us through our website, social media, or marketing campaigns.
By engaging with Catalyst Circle, you consent to the collection and handling of your personal information in accordance with this Policy.
1. Who We Are
Catalyst Circle is an Australian-based business network and event platform operated by Kip Nominees Pty Ltd trading as Catalyst Circle 74 163 458 535 headquartered in Adelaide, South Australia.
Our mission is to connect business owners and professionals through curated events, collaboration opportunities, and brand visibility programs.
2. Information We Collect
We collect personal and business information that helps us deliver our services effectively.
This may include:
Personal Details
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Full name, business name, job title, contact details (email, phone, address).
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Profile photo, biography, and social media handles (if provided).
Business & Membership Information
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Business category, services offered, pitch information, and event attendance records.
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Membership type, payment method, and transaction details.
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Referrals given and received (for Connectors and members).
Event Participation
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Guest names and contact details you register for events.
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Photos, video recordings, and testimonials captured at events.
Online Interactions
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Website activity, cookies, or analytics data to improve our platforms.
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Messages or submissions through contact forms, social media, or surveys.
We only collect information that is reasonably necessary for our functions and community operations.
3. How We Collect Information
We collect information in several ways:
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When you sign up as a member, connector, host, guest, or sponsor.
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When you register or attend a Catalyst Circle event.
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When you fill in online forms, surveys, or applications.
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Through our websites, event registration systems, and CRM platforms.
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When others (e.g. connectors or hosts) refer you with your consent.
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Through photography or media taken at events.
Where reasonable, we collect information directly from you. If we receive your details from a connector, sponsor, or host, we ensure it is handled in accordance with this policy.
4. How We Use Your Information
We use your personal information to:
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Process membership applications, renewals, and payments.
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Manage your participation in events, pitches, and community programs.
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Display your business profile in directories or marketing materials (with your consent).
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Facilitate introductions, collaborations, and referrals between members.
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Communicate event updates, newsletters, or relevant opportunities.
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Administer rewards, commissions, and sponsorship benefits.
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Improve our services, user experience, and community outcomes.
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Comply with legal, tax, and reporting obligations.
We may also use general, de-identified information for research, analytics, or trend reporting to improve the Catalyst Circle experience.
5. Sharing Your Information
We respect confidentiality and only share information where necessary to deliver services or as required by law.
We may share your information with:
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Other members and guests, for the purpose of business networking, introductions, and referrals.
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Connectors and hosts, who assist in managing events, introducing guests, or coordinating circles.
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Sponsors, who may contact members as part of their sponsorship entitlements (as outlined in event materials).
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Service providers who support our operations (such as payment processors, email or CRM systems, and event platforms).
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Regulatory authorities, if required under Australian law.
We do not sell your personal information.
We only disclose it to trusted partners under confidentiality obligations or within the bounds of member expectations and this policy.
6. Photography, Media & Recordings
Catalyst Circle events are regularly photographed, filmed, and shared for promotional and community purposes.
By attending our events, you consent to:
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Being included in event photography and video coverage (group or candid).
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Possible publication of such media on Catalyst Circle websites, social media, newsletters, and partner channels.
You may request not to be featured in direct, identifiable imagery by contacting us in writing before an event.
We will take reasonable steps to accommodate such requests but cannot guarantee exclusion from group or background footage.
7. Marketing Communications
We may send you updates about:
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Upcoming events, workshops, and promotions.
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New membership opportunities or community news.
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Partner or sponsor offers relevant to our members.
You can opt out of marketing emails at any time using the “unsubscribe” link or by contacting us directly at admin@catalystcircle.com.au.
Even if you unsubscribe from marketing, we may still contact you regarding essential membership, billing, or event information.
8. Data Storage & Security
We store personal information securely using a combination of electronic and physical safeguards.
Data may be stored in Australia or through reputable cloud providers that comply with international security standards.
We take reasonable steps to:
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Protect data from unauthorised access, loss, misuse, or disclosure.
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Restrict access to staff, connectors, and partners on a need-to-know basis.
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Regularly review and update our data protection systems.
If a data breach occurs that could result in harm, we will promptly notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
9. Access & Correction
You may request access to your personal information or ask for corrections if it is inaccurate or outdated.
Please contact us at admin@catalystcircle.com.au.
We aim to respond within 30 days of receiving your request.
Verification may be required to protect your privacy.
10. Cookies & Analytics
Our websites may use cookies and analytics tools to track usage patterns, enhance user experience, and measure engagement.
You can disable cookies in your browser settings, but some site functions may be limited.
11. Third-Party Links
Our websites, magazine, and communications may include links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
We encourage you to review their privacy policies when interacting with them.
12. International Disclosure
We primarily store and process information in Australia.
If we use international service providers (e.g. cloud hosting or payment gateways), we ensure they comply with privacy standards consistent with Australian law.
13. Retention & Deletion
We retain personal information only for as long as required to provide services, meet legal obligations, or manage community records.
Inactive member data may be anonymised or deleted after a reasonable retention period unless required for tax or compliance purposes.
14. Complaints & Contact
If you have concerns about how your personal information has been handled, please contact:
admin@catalystcircle.com.au
We will investigate and respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at http://www.oaic.gov.au .
15. Updates to this Policy
We may update this Privacy Policy from time to time to reflect operational or legal changes.
The most current version will always be available at https://www.catalystcircle.com.au/privacy .
Significant changes will be communicated by email or notice on our platforms.